Nilu.ai (Nilu AI Limited)

Last updated: [02/04/2026]

1. Introduction

Nilu AI Limited (“nilu.ai”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you submit information through our website, including when you complete a contact or enquiry form.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.

2. What Information We Collect

When you complete a form on our website, we may collect the following information:

Full name

Email address

Company name (if provided)

Job title (if provided)

Any information included in your message or enquiry

Technical data (such as IP address, browser type, and device information)

3. How We Use Your Information

We use your personal data to:

Respond to your enquiries or requests

Provide information about our services

Communicate with you regarding potential engagement

Improve our website and services

Maintain records of communications for business and compliance purposes

We do not use your information for unsolicited marketing unless you have explicitly opted in.

4. Legal Basis for Processing

We rely on the following legal bases under UK GDPR:

Legitimate interests – to respond to enquiries and operate our business effectively

Consent – where you have explicitly agreed to receive communications

Legal obligations – where required for compliance or regulatory purposes

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal data, including:

Secure hosting environments

Access controls and authentication

Limiting access to authorised personnel only

Your data is stored only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

6. Sharing Your Information

We do not sell your personal data.

We may share your data with:

Trusted service providers (e.g. website hosting, email systems)

Professional advisors (e.g. legal or compliance support)

Regulatory authorities if required by law

All third parties are required to respect the security of your data and process it in accordance with applicable laws.

7. International Data Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as:

Adequacy decisions

Standard Contractual Clauses (SCCs)

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Object to or restrict processing

Withdraw consent (where applicable)

To exercise your rights, please contact us at:

9. Cookies and Technical Data

Our website may use cookies or similar technologies to enhance user experience and analyse website usage.

You can control cookie settings through your browser.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

 

11. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Nilu AI Limited

Website: www.nilu.ai